SaaS Buyer Desk

Contact

Get in touch.

One inbox, read by a person.

[email protected]

Especially worth writing about

  • A correction. If a price, a feature, or a claim here is wrong, this is the most useful email you can send. We'll fix it and note the change.
  • A test request. Tell us the decision you're stuck on and the shape of your agency. Requests that name a real decision get priority over requests that name a product.
  • A disclosure question. Want to know whether a specific recommendation is monetized? Ask. We'll answer directly.

Vendors

Happy to hear from you. Two things worth knowing before you write:

  • Providing access for testing is welcome and will be disclosed in the review. It doesn't change the rubric, which is written before the product is opened.
  • Approval rights over a conclusion aren't available at any price. If that's a condition of the arrangement, we'll decline the arrangement.

Sponsorship enquiries are read, but sponsorship isn't open yet. See the disclosure for how it will work when it is.

Elsewhere

YouTube: @SaaSBuyerDesk
The same handle, @SaaSBuyerDesk, is used across platforms wherever it's available.

What we can't help with

We can't provide implementation support for a vendor's product — their support team is genuinely better placed. And we can't give legal, tax, or accounting advice about your agency; that needs a qualified professional who knows your situation.